Consult-A-Friend Services
Sometimes, it helps to have access to critical resources or a friend to talk to about your organization’s needs. Well, FOML can give you easy access to a wide variety of resources. And then, if you still need a hand, we can jump in to consult with you on how to make your group more successful. And, best of all, it’s a free service we offer to members only.
The program offers three different levels of service. Pick the one that works best for you. Or, pick all three! Click on one of the following to get started:
1. Self-Service
Many questions can be quickly answered by having access to the right written or digital resources. Our Members Manual, topical articles, Q&As and other tools are easy to find and use.
2. Assisted Service
If you haven’t been able to find the answers you need or would simply prefer assistance from a human, please complete the request form below and hit the “submit” button. We will get back to you within 48 hours either with an answer or to request additional information.
3. Consultative Service
Sometimes, you might be facing a series of connected or disconnected issues that require more than a bit of research in reference materials. Or, you might not even realize that there are other or better ways you could be doing things to improve your results. If either of those are the case, you might find value in asking our consultants to do a free, confidential evaluation of your operations, with recommendations for improvement.
Self Service
You may be able to answer your need by simply looking through the wide variety of tools and information that is available to you on our website. Whether you’re looking to start or re-energize a Friends group, run an effective book sale, sell online, create an in-library bookstore, recruit and retain volunteers, increase membership or do any number of other things, “Self-Service” is a good place to start.
Click here for a list of the most requested topics
Assisted Service
If you can’t find the answers you need on your own or would simply prefer assistance from a human, please click on the link below and complete the “Assisted Service” request form. Please state your need or question thoroughly. Too much detail is better than too little. We will get back to you within 48 hours either with an answer or to request additional information.
Click here to complete the Assisted Service Request Form